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Doesn't spray anymore. Dreadful design
on 28 August 2017
I can only add to the one-star reviews. I was initially impressed when used straight out of the box. It was a bit of a pain to clean afterwards, but it seemed a small inconvenience as I was pleased with the job it did on the carpets. After that, it went in the cupboard for a few years. Now it doesn't spray - a problem just about everyone seems to have. So I'm left with a very heavy clunky vacuum cleaner.
Bissell have posted a video on Youtube to attempt a fix for the spraying problem. How convenient that they demonstrate this on a model where the spray tips are readily accessible. Unfortunately, on the 9400E, their designer chose to bury them under a thin protective plastic cover which is clearly not supposed to be removed by the end user as it has been glued down around the perimeter. I removed the cover anyway and found one of the tips to be blocked. I cleared the blockage, but it hasn't made much difference to the spay.
One to avoid.
05/09/2017: Just thought I'd post an update. I've had the machine apart in an attempt to find the problem. Bissell wanted £75 to repair it. Anyway, I found that the plastic tubing leading up to the spray tips was clogged. I cleaned the tubing out and reassembled the unit. I can't tell you how many screws I had to remove to get to the tubing. Once re-assembled, it actually started spraying again. Sadly, my joy lasted for about 30 minutes, because it reduced to a dribble. I left it for a day or two and tried switching on again. It started spraying! A day later it stopped completely. Yes, I tried re-priming the pump - it made no difference.
There is no way I'm going to take it apart again. The machine is the most appalling Heath-Robinson design, with the most vulnerable parts buried under a multitude for screws.
I've had enough! I've just returned from the skip, where this machine so richly deserves to be. I derived much pleasure from putting it there!