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New Model No Longer Works Reliably.
on 11 September 2013
In short: While the older version of this remote works with all computers, the new model being sold here and else where aren't so reliable and don't work with all computers. I have no idea why.
For years we've used one of these in church to change over slides during the services. It's been round multiple laptops and operating systems (at least four macs, and a dozen varying windows machines). We lost ours about five months ago and as we liked the old one so much, we just bought a like-for-like replacement. Except it didn't work. The laser worked fine, but two windows machines didn't recognise it as a remote, just some unknown USB device. Never mind we thought, must be a dud. Sent it back to Amazon, they dispatch a new one. All very helpful. Except the new one doesn't work. So I try it on as many computers as possible. A few windows computers recognise it as an unknown USB device, one Mac on OS X recognises it as a wireless keyboard but can't work out what kind of keyboard (which doesn't let it function as a presenter remote). A few computers (with no rhyme no reason) work with it fine, but bizarrely not the ones that used to use the old presenter remote.
I do some snooping around online and it turns out that while the appearance of the pointer hasn't changed, something internally has and now it no longer works with everything consistently. I have no idea why. It's a shame as when it works it's wonderful and does exactly what you want and no more. Hopefully Kensington will issue a recall on the dodgy model, but right now I'd avoid buying it, even if you've had ones in the past that work fine.