Top critical review
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Superb Picture, (Some Audio Issues)
on 30 July 2012
UPDATE: Hey tvshowsondvd.com just posted a replacement program is in the works!!! CBS posted the following:
Dear Star Trek Fans,
We have discovered an anomaly in the English 7.1 DTS Master Audio track in our Star Trek: The Next Generation Season 1 Blu-ray Box set. There are some episodes that inadvertently had their front channel designations incorrectly mapped, resulting in an undesired playback experience when listening to them in a 7.1 or 5.1 Surround Sound environment.
We are quickly working to remedy the situation. Replacement discs (Disc 1, 3 and 4) will be made available free of charge. Please email firstname.lastname@example.org for details regarding the replacement program or call 001 877 335 8936.
We strive to provide our fans the best Blu-ray experience possible and sincerely apologize for this inconvenience.
Now I have a multi region blu ray player, so if they send me region A discs im okay with that.
they couldnt confirm whether the discs would be region A or B. But paramount releases tend to be region free, and seeing as this release is a 25 year old show I doubt it will be region coded.
good to know anyway for those who have already bought the sets and if there is no word from CBS/Paramount Uk/Europe about a disc replacement program, at least there is the american avenue to go down.
ive already called, I had to give them a code that is on the inner ring of the reverse side of the disc and they said they will begin posting replacement discs out mid august!
Overall this release is outstanding. The picture quality is everything you would expect from a blu ray really.
There are audio issues with the following episodes: Encounter at Farpoint, Encountr at Farpoint, Hide and Q, The Big Goodbye, Datalore, 11001001 and Too Short a Season.
to be honest, i didnt even notice the audio issue on E @ Farpoint until I read about it and went to check.
the problem is that the spoken parts of the audio tracks on these episodes are distributed unevenly across the speakers for anyone using a digital surround sound system.
which causes problems for anyone who have their speakers spread out throughout the room, as the speech will sound as if its only coming from one corner.
Im deaf in one ear, so i have problems discerning where sounds come from anyways, so i have always had all my speakers in one area.... which is probably why i never noticed the problem initially.
despite this setback, the episodes are still very watchable. it hasnt dented my enjoyment of them at all. for those who cant cope with the unbalanced sound, you can always revert back to the 2.0 track originally broadcast by going to the main menu which sorts out the problem.
The one episode that is VERY noticeable in relation to unbalanced sound is 'Haven'. for the first 2 mins 27 seconds the sound is very echoy and tinny. then all of a sudden it goes back to proper 7.1 dts.... the jump is very noticeable and jarring.
In addition to this, in Haven from about 28 minutes on (starts in the scene in the holodeck with Riker, Troi and her fiancee) there is a noticable echo effect on all the audio and remains until the end of the episode.
again, to avoid this annoyance you can revert to the 2.0 track which doesnt have the same problem.
some users are reporting lip syncing problems on the 3rd installment of special features on the 6th disc. some are not. that problem at least would seem to be an issue with settings on individual players, rather than the discs themselves.
i checked my 3rd part of the special features and no problem whatsoever with me.
no word yet from CBS/Paramount what they are going to do about this, but its been said that they are already investigating.....
the problem is noticeable, but it only really stands out in Haven. and to a much lesser degree in the other episodes listed.
im still really enjoying the series! but i do sincerely hope some sort of disc replacment program is rolled out......
it would damage sales of future seasons if they didnt.
I give the video quality and special effects a full five stars. the audio problems, given the price this set cost is very dissapointing which is why ive rated the product overall as three stars.
I sincerely hope CBS/Paramount issue replacment discs for consumers.
If the problem is left as it is, I would not be buying future seasons!