Top critical review
213 people found this helpful
makes a great coffee but not without its drawbacks
on 25 January 2009
I have had this machine for a month now, on the plus side it makes a fantastic coffee and the milk frother is simple and easy to use and gives a good frothy top to the coffee. There are however a(more than a) couple of downsides to it, I am not sure if these are general problems or if I have a dodgy machine.
When switching the machine on, water tends to drip from the milk frother and even if the nozzle is positioned over the drip tray, it does drip on to the work top.
When switching from coffee to milk frother, water drips from the boiler outlet (I removed the filter holder and the water was coming from the outlet rather than being the remaining water in the filter holder)At the moment I have a pint of liqiud a day in the drip tray - using the machine about 6 times a day, and the amount in the tray is increasing.
The filter holder tends to retain a great deal of water making it difficult to clean if needing to make more coffee.
The filter holder leakes when using pods
I recently changed from coffee from shop bought and used an espresso coffee bought and ground in a specialist coffee shop, and found the coffee took ages to come through with very little crema on top
I have spoken to the deLonghi help line who have said that some 'dripping' is normal but have advised me if it is excessive to return it.
I am reluctant to do this as this machine makes a great coffee, it is quick and easy to use, and it froths the milk as good as any coffee shop. Having had at least 4 coffee makers, this makes the best coffee by far.