Top positive review
4 people found this helpful
It really does the job
on 26 April 2016
This small dehumidifier arrived in early December. I waited a very long time to write a review because I had read many bad things about it and, to be fair, it was a little bit temperamental at the very start. The DEM10 was allowed to settle for 24 hours, as per instructions, but when first turned on, it did nothing. Hours passed and the receptacle stayed dry. We did pull the tank out to reset the switch but to no avail. By next morning I was ready to re-pack it and send it back when I read about washing the filter. The filter looked clean, but after washing and reinstalling it, the dehumidifier started working and has been doing its job perfectly ever since.
We had guests coming to stay for Christmas and, as luck would have it, a roof leak caused water damage to the spare bedroom. We were forced to have a whole wall re-plastered and the room repainted in the middle of winter. This little workhorse pulled litres of water out of the room round the clock and we were able to have the room back to normal in record time.
Now, we turn it on for two or three hours a day and it keeps the house interior comfortably dry and saves on heating costs, too. During the wettest winter ever, the house is condensation-free and feels warm and cosy. It is also brilliant when the washing needs to fully dry and, of course, after a shower in the bathroom.
I would perhaps deduct half a star because the low-noise claim is not always accurate. It's a dull hum usually but sometimes it kicks into a louder vibrating noise that sounds like contact with the casing. Moving it slightly seems to help, and it's always a good idea to place it on a rug, but sometimes the louder noise starts after it's been on for a while. Turning it off and on again is often the answer. In balance, it's a wonderfully effective appliance that reduces humidity and fulfils its stated function. I like the neat design and small size (our previous dehumidifier was four time bigger) and how easy it is to move from one room to the other. We bought this two and a half years ago, and it's still going strong. In fact, any little teething problems have disappeared (like the Defrost Mode coming on randomly). Cleaning the filter every few months helps with the noise.