Top critical review
6 people found this helpful
Poor service from Targus after wheels broke
on 1 August 2014
After two and a half years of use, the wheels of the case predictably wore out to the extent that they would no longer turn. I contacted Targus about this and was told that wheels can be replaced within 2 years of purchase, free of charge, but after that are no longer available - and replacements cannot even be purchased! So I am left with a perfectly good suitcase with broken wheels due to poor service from Targus.
LESSON: if your wheels are wearing out, get replacements before the two year warranty expires, because after that you will have a useless suitcase!