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3 people found this helpful
2 Clarabel`s sent once again!!!!!!!!!!
on 29 December 2012
Hi i bought the wooden Annie and Clarabel twin pack for my (thomas obsessed) 3 year old .I was so looking forward to his seeing his delight when he opened ht was 2 Clarabelsis presents on christmas morning only to see disappointment when he declared it was 2 Clarabel`s and no Annie and sure enough although Annie was written on 1 Clarabel on the other they were both in fact Clarabel. I contacted Amazon on the 27th of Dec and they couldn`t have been more helpful, they said they would have to contact someone at stock control to check the product they got back to me very quickly to say the stock had been checked ans was fine and they would send me out another set which they did very promptly . It arrived this morning , my son again delightedly opened the parcel to discover another 2 Clarabel`s !! Decided to phone Tomy the manufactures am still waiting to hear back from them , so i am once again left with a very disappointed child!