Top positive review
2 people found this helpful
NOTHING WAS WRONG - My cooker worked perfectly after I called Kuhn Ribon Company who solved the problem - VERY HAPPY CLIENT!!!!!
on 22 September 2016
I am very happy with this pressure cooker, it is very safe, quiet, cooks the food very quickly keeping the nutrients in the food (as very little water and quick cooking). However, I want to share my experience with other potential clients.I read a review of a client who was disappointed and complained that the valve cap on the lid needs to be lifted with hand otherwise all the steam generated starts escaping.
I had exactly the same problem. I called the company (in the UK) and they spotted the problem straight away. Actually NOTHING WAS WRONG WITH THE COOKER, I just had to lift the black valve cap to the level of the 2 red lines with one hand, with the other hand, I had to screw the valve properly (it was only unscrewed). I want to make it right as I found unfair that the Kuhn Rikon Company got a negative feedback because the top valve was just unscrewed. I HIGHLY RECOMMEND this pressure cooker and thanks for Kuhn Rikon Company who solved this problem very quickly.