I too have problems hearing and being heard by the other caller using this phone, but I now use a different hands free kit and its much better, as it has a rubber flap to keep out sound from around the earpiece. Some office phone networks do have trouble. The usability of the phone leaves something to be desired, with little tracability and location identification in the software, confusing button placement and no 'scroll up' function - my nokia mobile is far far better, although that is a high standard for any phone to meet and the samsung rates much higher than any BT phone both in sound quality, value and usability. I bought it for the handsfree cordless operation, and this has really improved my productivity at work, as I can do other things and move around during those endless 'on hold' calls. nice phone, room for improvement, as with all the DECT phones on the market - best of a bad bunch, still waiting for nokia to do one!
I bought this for looks first and what else it offers second, my mistake. It does work better then an ordinary cordless but if you are using it and it moves a tiny bit you have problems hearing the person on the other end and have to move it around the side of your face to hear them again. I have also had people say that they cant hear me well on the other end and this has usually been when I have called people in offices who use large networks. On the whole it is a great phone and looks better then ALL the other digital cordless phones but for the cost I would think seriously again before buying it. Difficult to say to buy it or not, see if you can try it out first.
I bought the SPR6100 for its features - excellent phone number memory size, caller id memory etc plus the fact that it would take a headset for hands-free use. But while the features worked fine, the phone quality was very poor. Sound was tinny and in spite of a published 300m outdoor/50m indoor range, it struggled to maintain a signal when only 15m away from the base station. Also, when using another GAP compatible pohone with the base station (a BT Diverse 2010), the intercom feature only worked one way. I returned the phone after only two days and instead purchased the Philips Zenia which is absolutely superb. It matches the Samsung feature for feature plus having a hands-free mode for both the handset and the base-station (from which calls can also be made using one of 6 pre-stored numbers - effectively giving you two phones. The Philips also has excellent sound quality, works fine with the Diverse and has no problems reaching every room in the house and the whole garden.
I'd like to echo the comments made by the other reviewers. The phone looks great, is small and with a great battery life. But sound quality is very poor - the volume level is barely adequate - and people I call find it difficult to hear me. Some good features are the Nokia mobile phone style 'one-button' fast dialling - but there is no rapid search through the phonebook as you can with a Nokia. If you are looking at the answerphone version there are some other problems too. The phone has a 'software fault' and picks up in half the number of rings it is supposed to in the UK (Samsung customer support told me it interprets the British 'brr-brr' ring as two rings) and - annoyingly - if you pick the phone up *before* the answerphone cuts in, then merely picking it up switches to the handset. After the answerphone has cut in you need to open the active flip and press a button. Display is small and difficult to read too. All in all - very disappointing.
I bought mine because like everyone else it looked good and promised so much! How wrong. When dialing a number if you press too hard or pause it resets and you have to start dialing all over again, a pain if you have a long number.Battery Life very much over stated will not stay charged for 24 hours let alone 70!! Nice looking phone not Worth buying though
Phone looks great, sounds great and on the whole is a great little phone. My three biggest gripes about this phone are: 1. No illuminated display for digits - damned annoying at night 2. Can't transfer address book to other handsets without retyping 3. Address book entry is VERY short Basically, they're not worth the price.