Interesting concept! Can you visualise your decisions such that work can flow thru your organisation augmented by software? Can you really use software to help make your organisation better at doing things, faster at finding out if it matters and sustainably able to improve? Can you help your staff and suppliers help the consumers of your services?
I wish the book had more of a normal IT organisation and their journey of benefiting from the Flow Framework instead of BMW, but the ideas were quite thought-provoking.
some great stories to tell and concepts here, but you need to filter it with, 'this guy has a tool he wants to sell you to do this stuff'. however if you filter that and think about the concepts it's pretty good.
This is not a think-piece about the future; it's about today's urgent actions. It's a manual to guarantee success in the difficult process of paradigm shift. If you are an executive aware of the needed transformation in your company, Kersten's book is meant to take you through the process.
This is really a discussion on how to do Enterprise Architecture for an isolated "slice" of a business, rather than the more traditional (and much-maligned) big-bang approach (specifically software product development, although many of the principles could be applied to other functions/fields too). There are some good insights here, and it did get me thinking about how to approach parts of this problem where I work, but towards the end of the book i was left wondering where the "how to" section was: practical guidance on how to actually execute the ideas seems to have been left out of the book. Still an interesting read, though.