Top positive review
3 people found this helpful
A valuable resource
on 6 January 2011
We live and work in a multi-cultural society. In addition, there is a great deal more cross border commerce and many more people are now travelling on business, and working with people from other countries. As such it is important to understand how and why people react the way they do, and to avoid the common pitfalls that make interaction between cultures a potential problem.
There is a level of generalisation within the book, but from experience, I could say that it is pretty accurate. Sometimes it is difficult for people to look in the mirror and see their own faults! I would suggest that for the sensible manager, this will provide valuable advice that they can use or not as the situation dictates. Certainly I feel that the book will help guide you in making your collaboration with other people more effective.