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Customer reviews

4.5 out of 5 stars
10
4.5 out of 5 stars
Everything you need for an NVQ in Management
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on 31 July 2003
This book is concise, yet informative. It is jargon free and has 27 chapters which include 'Leading & Motivating Staff', 'Caring for Your Customers', 'Problem Solving and Decision Making', Managing Information' and 'Managing Finances' to name but a few.
Each chapter is direct and clearly laid out, complete with examples, diagrams and mini case studies, so you can literally just dip in and out to obtain the information you require - depending on which unit or element of the NVQ you may be working on. At the start of each chapter there is an extremely useful list of the elements of the NVQ that the chapter refers to, which is invaluable in assisting you when working through each elements and ensuring you have covered all the performance criteria.
There are hints and tips for effective management from managing time to communcating effectively.
The information is extremely sufficient, valid and useful and provides good grounding on which you can build on and relate it to your position as a manager. I have found it to be entirely relevant to my course and my role within my current company!
I would definately recommend it to anyone doing an NVQ in Management as it's a relevant, practical, clear, concise and extremely informative guide to NVQ Management.
33 Comments| 61 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 31 July 2003
This book is concise, yet informative. It is jargon free and has 27 chapters which include 'Leading & Motivating Staff', 'Caring for Your Customers', 'Problem Solving and Decision Making', Managing Information' and 'Managing Finances' to name but a few.
Each chapter is direct and clearly laid out, complete with examples, diagrams and mini case studies, so you can literally just dip in and out to obtain the information you require - depending on which unit or element of the NVQ you may be working on. At the start of each chapter there is an extremely useful list of the elements of the NVQ that the chapter refers to, which is invaluable in assisting you when working through each elements and ensuring you have covered all the performance criteria.
There are hints and tips for effective management from managing time to communcating effectively.
The information is extremely sufficient, valid and useful and provides good grounding on which you can build on and relate it to your position as a manager. I have found it to be entirely relevant to my course and my role within my current company!
I would definately recommend it to anyone doing an NVQ in Management as it's a relevant, practical, clear, concise and extremely informative guide to NVQ Management.
0Comment| 16 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 28 November 2013
This a good tips book that extended my knowledge & that of the student to pass her NVQ L3. Thanks
0Comment| 3 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 1 December 2013
My copy is an old one and was invaluable when I ran a training business providing NVQs. So many students do not like to read but for those that do it was highly recommended. For those that preferred not to it was used in 1-2-1 sessions focusing on specific chapters. This book appears to have been updated a number of times no doubt to keep in line with the constant changes that are made to NVQs. An excellent choice as a starting point and in many instances sufficient in itself.
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on 16 November 2016
Currently studying NVQ level 5 but unfortunately there's quite a bit of the syllabus not covered by the book. What is included, is well written in clear and simple terms so provides an excellent starting point for the subject matter although you will need to carry out further research to meet assessment criteria.
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on 21 November 2013
It certainly ticks all the right boxes for any level in NVQ Management!! Undoubtedly masterclass material!! So cool!!
Fred, London
0Comment| 4 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 15 November 2014
this book is very helpful thank you
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on 18 February 2017
Useful as would recommend this book who study on level 5. I passed it as thanks to the book.
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on 30 January 2016
Very well written thank you,it helped me pass my NVQ leval 5
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on 28 June 2015
Good book but not completing the qualification now.
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