Top positive review
8 people found this helpful
A vital book for anyone involved in the creation of modern systems.
on 7 June 2014
I had always considered myself to be a system thinker and had read many books on artificial life, chaos theory etc.
But until now there was no book that I had read that formed a basis of how systems, in general, tied together. This book provides that glue. It covers a lot of ground and provides solid examples of how system thinking can, quite literally, change the world. It covers areas such as oil production, politics, user of language and drug addiction in ways that are cohesive and informative. It never provides 'just so stories' that are unsupported and provide examples of simple systems (from the systems zoo) that explain why often those who influence systems end up pushing the wrong way and making things worse, even though they may have the best of intentions.
I have so far recommended this book to five people all from different backgrounds and will be folding in what I have learnt here into my User Experience work.