Many years ago I worked for a major british company. 5 years of my 22 years was spent with the teaching and training department. I've looked for a book for a very long time that encapsulated the teaching and teaching methods covered in that arena. Well, this is it! I think it is splendid, and anyone who is in the teaching / training game would do very well in purchasing this book and use the 'tried and tasted' methods in their teaching environment. It truly has been written by a professional.