This audio CD (all 7 of them!) were a real inspiration to me. I will no doubt be listening to them again and again to consolidate and build on the application of Emotional Intelligence. What makes this so captivating is the regular examples of leadership styles within organisations. I have already recommended this audio CD/book to friends and colleagues.
Perhaps you have already read one or both of Daniel Goleman's previous books, Emotional Intelligence: Why It Can Matter More Than IQ for Character, Health, and Lifelong Achievement (1995) and Working with Emotional Intelligence (1998). If not, I presume to suggest that you do so before reading this volume in which Goleman, Richard Boyatzis, and Annie McKee develop in much greater depth and with much wider application many of the same core concepts introduced in those earlier works. In fact, as the authors explain in the Preface, this book goes far beyond two articles which appeared even earlier in the Harvard Business Review ("What Makes a Leader" and "Leadership That Gets Results") "to advance a new concept: primal leadership. The fundamental task, we argue, is to prime good feelings in those they lead. That occurs when a leader creates [italics] resonance -- a reservoir of positivity that frees the best in people. At its root, then, the primal job of leadership is emotional." Goleman, Boyatzis, and McKee carefully organize their material within Three Parts: The Power of Emotional Intelligence, Making Leaders, and Building Emotional Intelligent Organizations. The insights, strategies, and tactics provided are all based on the authors' several decades of real-world experience with all manner of organizations as well as on insights gained through direct and extensive contact with various leaders. In the final chapter, the authors observe: "In sum, the best leadership programs [ones which focus on the process of talent development] are designed for culture, competencies, and even spirit. They adhere to the principles of self-directed change and use a multifaceted approach to the learning and development process itself that focuses on the individual, team, and organization." I am reminded of what the Mahatma Gandhi once asserted: "You must be the change you wish to see in the world." What should be the defining values throughout the inevitably difficult change process? Goleman, Boyatzis, and McKee are absolutely certain that the most effective leaders "are more values-driven, more flexible and informal, and more open and frank than leaders of old. They are more connected to people and to networks. More especially, they exude resonance: They have genuine passion for their mission, and that passion is contagious. Their enthusiasm and excitement spread spontaneously, invigorating those they lead. And resonance is the key to primal leadership." Does all this describe the kind of person you wish to follow? If so, then become the same kind of leader for others to follow. Those who share my high regard for this book are urged to check out James O'Toole's The Executive Compass, David Maister's Practice What You Preach, David Whyte's The Heart Aroused, and Larry Bossidy and Ram Charan's Execution: The Discipline of Getting Results.
In many ways this audio CD is better than the book it is based on. Goleman's writing style can be stodgy, but his audio presentation is very good and it is great to hear the author emphasising the lessons that he thinks are important. Buy this if you use EI in business.
This book really challenges views on how leadership is performed. Quotes mistakes made by CEO's who have misjudged their staffs emotional state and underestimated the impact of their own. Being emotionally intelligent means more effective and resonant leadership whichever job you are leader in. An essential read for managers.
Having worked within many large and consequently complex organisations, from the public sector to the private commercial businesses, the area that was most often neglected in any sort of training and development were what most leaders referred to as those 'soft skills' or 'people skills' - A favorite phrase I was exposed to was 'you've either got it or you haven't' or 'you can't measure soft skills, so what use is training in them, if you can't see the return on investment'......It's taken me a while and perhaps because I stepped into the abyss, right out of my comfort zone and became my own boss in the biggest adventure of my life thus far.... but at last this book 'Primal leadership' originally written and appealing to the US market, Retitled for the UK market 'New Leaders, Transforming the Art of Leadership' provides the evidence base and framework from which to diagnose those emotional intelligent or unintelligent 'soft skills' we individually and as a team posess, how they impact on our very being and what we can do about it.....
Daniel Golman has successfully collaborated with his peers and colleagues to make the scientific language of research that so often gets in the way of greater understanding, accessible and meaningful with great use of case studies. I originally bought the audio book of this as in my own journey to greater Emotional and Social Intelligence, I recognised my predominant learning style is auditory...it made such an impact on my thinking, I wanted the hard copy so I could read, digest and make notes in the pages....This also lead me to become licensed and accredited to deliver the Emotional and Social Competancy Inventory (ESCI) 360 feedback tool within my own Personal and Professional development programs designed for Sales individuals, teams and Leaders ........ Awesome resource for Leaders who are open to understanding the wider picture and questioning the norms of 'it's always been done this way' thinking.
Those interested in emotionally literate leadership would find this text very helpful. Lots of good discussion about developing teams, looking at your own styles and elements that emotionally literate leaders should exhibit.