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The book is based on a series of Harvard Business Review articles, some written by the authors, but also referencing others' work. As such it breaks down, in a very readable way, all the current ideas and best practices in IT thinking.It is a great starting point to explore ideas.

The book is not that in depth or in anyway technical, but has some real insights, which is why it is great.

I would recommend this book to
People about to start an MBA (how I became aware of the book) and want to have a good grounding in the subject before you start.
Technical people looking to move into IT management (or anyone who needs to explain IT to non-technical people). It will explain big ideas in ways which are relatable to non-technical people who control your budgets.
For non-technical people - it's a great overview and has some great insights.

I would not recommend this book to people who already have explored the ideas of the authors or other thought leaders in IT, or people looking for something technical.
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on 6 August 2011
The book is a mixture of:
1. The story of a typical business manager trying to manage IT. The trial in fire takes one year, so you can read / observe different situations and problems in IT management.
2. Extracts from third-party analysis (articles, books, publications) related to the IT management and its development.
3. Here comes the key: the book does not provide any receipt, how to act in particular case! Each case ends up with series of questions (issues), which YOU should consider yourself and try to find a responsible answer. As the authors claim, there is no single correct answer to any of these questions. But you can make decisions and justify them accordingly, and keep it consistent in time.
4. At the end of the book there is a summary reflection about the IT management, emphasising the most critical areas in it and referring to the chapters (parts of the manager story) related to each of them. I've found it very useful, especially when you try to organise yourself the huge amount of knowledge covered in the book.

I've looked for a book describing both IT point of view and the pure business one. It is exactly this book.
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on 23 September 2009
Purchased this based on various web based book reviews, most stating that it is a good read. That's pretty much what it is, a good read. For those who are new to IT leadership at the board level, this sets out some basic principles in an easy to understand manner. For those who are looking seriously at CIO or CTO roles, this is considered a refresher - but very little in terms of an eye opener.

Others might say lots more about the book, but I'm with most of the web reviews - its a good book, not a great one.
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on 30 January 2016
One of the best books I've ever read. Love the novel format to explore core IT management concepts. The intimate link between business and IT is constantly revisited in a way that helps one understand the value IT has to offer. The use of the reflection sections at the end chapter made me really think deeply about some of the challenges and concepts presented in each section.

The issues presented by the various chapters are also really enlightening for someone who isn't to familiar with where IT fits in a business and how all the different bits work.
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