Top positive review
34 people found this helpful
The best book on motivation I have ever read!
on 4 January 2003
I wish I could remember how I first came to hear of this book. I would love to thank the person or journalist who recommended it.
My paperback copy, now around two years old, is covered in highlighter pen, plastered in post-it notes and is referred to again and again. My boss bought copies for everyone in our office on my recommendation and I've recommended it to dozens of managers that I've worked with and coached.
It just makes sense. First there's Gallup's research pedigree (in this case more than a million interviews over twenty five years), then there's the concept: if you want to know how the world's greatest managers get exceptional performance from their people, don't ask the managers - ask the people.
From all this research, Gallup have distilled the essence of great management (arguably, great leadership) into 12 questions. If your employees can answer positively to all 12 questions, then you will have built a great place to work and will undoubtedly have highly motivated, highly productive people.
What makes this such a great book (in addition to the above) is the writing style. It's not dry research findings, it's fascinating snippets of conversations, analogies, humour and a compelling argument.
This turns conventional management wisdom on its head in a very refreshing way. It also says 'there's no standard for Great Manager that you have to try to be. Anyone can do it if they get these fundamental building blocks in place' (the 12 questions).
If you buy this book, I would also highly recommend the follow up 'Now, Discover Your Strengths' to gain further insights into how you can tap more of your own potential and more of those around you at work.
If you manage people, or aspire to, you must read 'First, break All The Rules'. As a result, you will understand that if you have any performance problems amongst your people it's not them - it's the environment you've created that they work within. In some cases that will mean redeploying them (possibly outside your organisation). However, in most cases, this book will show you how, with a little fine tuning, you can turn a mediocre performer into a superstar.
Buy this book. Improve your managerial performance.