This is a gem of book, it is easy to read & brings the thinking to life through some great stories. As a manager in a large corporation, it has changed the way a view & react my colleagues & environment. As a working Mum it has also been the source a surprising insights in how a deal & really make the most of fluid situations. I can't recommend it highly enough. A word of WARNING! when you get your copy don't put it down, it appears to walk to others people desks...My boss asked what had i done on my personal development recently, as he had noticed a positive change, needless to say he has now bought his own copy.