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The Trusted Advisor
on 20 August 2015
Trusted Advisor provides advice for people in consulting roles for building trusting relationships with clients. The book uses stories based on experience, as well short bullet points to help absorb the key points. The book is split up into different chapters, based on different phases in a relationship and how each phase can be tackled.
Trusted Advisor offers some small pieces of advice that anyone could use in their daily interactions with others, but the rest of the content is mostly relevant only to consultants with very close relationships with their clients. The authors could do better to try boil down their advice to smaller key elements, as opposed to the large amount of bullet points each chapter. This would make the information easier to retain.
Overall some good information that consultants will find useful, but somewhat poorly conveyed.