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on 31 October 2014
was surprised it was a soft back.... for the cost. but the contents are the same at its much easier to read. thank you
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on 16 March 2017
Interesting content, is an unusually sized book. The writing on each page takes up about 50% of the space of each page, which just makes travelling with it a bit of a hassle.
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on 8 February 2014
A well-structured review of 'compliance techniques' as used by sales and marketing (and others).

Just missing a conclusion to wrap it all up and consolidate the learning.
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