Top positive review
One person found this helpful
A good read for anyone interested in organisational change
on 26 February 2014
Culture Shock is an interesting book and one that resonates strongly in the world of commerce, private and public, that exists today. There is much that one can agree with and a few things, that I personally, found less convincing, but not necessarily irrelevant. For example, finding Purpose and Meaning, the chapter with which the book opens, and Democracy and Empowerment are essential elements in working with people and adapting to the constant and often rapid change that everyone is facing in the workplace: this book is about how to be effective in this environment and be fair to people you work with or for at the same time. How to be effective in times of rapidly changing times; i.e. in the computer age, with realtime feedback that can have a beneficial or adverse effect on business, something that organisations need to be able to manage well requires flexibility, that larger mature organisations find difficult to do, requires exceptional people to work for and have genuine empathy for customer needs, for example. How can multi-billion $/£ organisations mashall large numbers of people to buy into the right ethics and behaviour for this? Will McInnes suggests through understanding the purpose and meaning of the organisation, something that some of the new tech savvy businesses seem to be able to do from the start, but older organisations might struggle to develop. Ultimately, the message seems to be that failure to understand purpose and meaning, without democracy and empowerment and the development of progressive people and leaders, openness and flexibility, older organisations may stagger on, but new ones will fail to float, let alone become the new leaders of a 24/7 connected world. The message of the book is insistant, sensible in many ways and probably timely. I came away convinced, by the end of the book, but not necessarily hopeful, being a bit of a dinosaur: I do think that this is a book for younger and technologically able generation, if they want to take advantage of what the 21st century has to offer in business.