Top positive review
32 people found this helpful
Stirring and self-developing book
on 17 November 1999
I read and read this book as an IT professional and really learnt about most of the problems I've been encountering. I hence moved from complaint to contributive proposition and got self-confident in any further action taken since. Moreover, most of the examples produced are common to major enterprises. I am convinced things could be better in some enterprises, had the management read this sort of best-practice-minded book. I have started disseminating the book around me and hope it'll help go ahead solving problems and sharing knowledge. It's clear problems mostly arise due to a lack of managerial culture.