John Heron's book covers his analysis of interventions which are made by counsellors working with clients. However as he points out there are generic similarities in how counsellors work in health, education and in business. So this model would be just as relevant in a business setting. Indeed it has been used extensively in that way.The model he proposes is simple, logical and extremely helpful in guiding any one in interpersonel skills. He divides the interventions used as Information, Prescription, Confrontation , Catalysis, Catharsis and Support. He details benefits and pitfalls in all of these areas. Mr Heron has produced here a logical framework for helping the helper. After reading this book it is easier to work out ways of working with others in a way that is rational,constructive and effective. The material is clearly laid out, well thought through. Whilst written in an undemonstrative style , it is none the less deeply thought provoking.
A good book offering a range of practical skills interventions for counsellors and anyone who works with people who wants to help others to be the best they can be and help themselves towards useful change