I have just finished Don's new book which is an intelligent and useful review of where we are in the learning technology landscape. What I really liked was the human factors story behind successful implementation and the stories. Finally, Don finishes with some thought provoking ideas about where we are going with learning technologies and the future of L&D.
A concise look at the past, present and future of learning technologies in the workplace. I've read plenty of books in this area - Donald's book cuts through the hype and fashions prevalent in the industry, I've found this the best 'helicopter' view with real clarity of thought. Found the history of technology in the workplace particularly insightful, it certainly helps give important context to the current situation. Recommended reading.