Top positive review
Serve the customer, then its time for some golf
on 12 September 2016
Ken Blanchard explains what it really means to care about your customers. And i mean in a sincere way, without any shady tricks.
This book will explain to you what are the core principles starting and running a business which your customers trust and are highly likely to visit again.
Do not expect to get some elaborate business plans from this book.. What youll get out of it are the foundations. All the lines in between you will have to fill in by yourself.
I want to start a small business of my own and after reading this book i am feeling more confident as it underlined my believes of how a company should be operating.
Definitely i would recommend this book to a friend.