I constantly refer to this book. Unusual to find a non cliched, strategically biased, well thought through book about internal comms which I generally find attracts a lot of nonsense generalisations in the usual on line forums.
Super useful, highly recommend this book if you want to know more about internal communications especially. Gives a great into at the beginning of each chapter and a summary at the end, which puts everything into context.
I read a lot of literature in the field of strategic internal communication and leadership. Quirke's book is to date the best book on the topic. He is very generous with his extensive experience and presents plenty of case studies and useful models for us to apply. On top of that it is well written. I use this book in the trainings I provide and have it as literature for participants. This is the one book to read to help you move performance and attitude from "editorial support function" to "strategic counselling".
Very clear, compact guide with - at the same time - a wide and deep view into the subject. This book was my "graduation bible" during research and writing of the thesis about internal communication of the company I work.
It all makes a lot of sense. While some of the content is pretty straight forward it's an excellent aide memoire and helps get your thinking in order before embarking on change programmes. Really recommend this title.