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on 5 January 2010
In this exhaustive book English has looked in-depth at information across the enterprise and offers practical advice for different departments and business areas within enterprises and across the different information forms. He provides examples of the costs of poor information quality and offers step-by-step guidance on putting the theories into practice for improvement, grounded in his wide experience in consulting and training in many different organisations.

The author has a highly grounded, practical and effective vision of information quality, and this book is an excellent addition to the information quality body of knowledge.
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