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4.4 out of 5 stars
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4.4 out of 5 stars
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on 3 October 2010
What a useful and sensitive book. Challenging enough to keep you engaged but so well structured that its not overwhelming. Plenty of practical examples to help you identify with specific situations. This both helps embed the positive attitudes you need to develop for everyday interactions, as well as opportunities to practice 'a little at a time' to ensure success. What a difference it could make to your own self-esteem if you actually felt free to express what you often know to be an important view. Your ideas should be considered by others, both at home and at work, before decisions are made. This book explains how simply and 'painlessly' you can do it without antagonizing others.

I wish this book had been available sooner - as a retired headteacher, it would have been such a supportive text to encourage a staff team in developing their own individual skills and talents (and mine!). Too often the arrogant selfish few dominate professional discussion. Greater confidence in expressing clearly an alternative option has to be to everyone's mutual benefit. Too many bullies get away with dominance because others lack the courage to be assertive - and they are often wrong. Here are the tools to turn the tables and nurture an open, co-operative and constructive working environment where everyone will feel valued. I feel it would be an excellent text for use in staff training.
Definitely food for thought!
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on 6 August 2013
Do you feel you are unable to get your message across? Do you find it difficult to say no? Do you feel exploited by your partner, friends, colleagues, boss? Do you find it difficult to make a decision? Does all this make you unhappy? Then read this book!
It is a terrific help in getting aware of why you feel you are drawn by events and other people, and how to regain ownership of your life and decisions.
Step by step, area by area, with examples and exercises you will get aware of where those issues come from - unassertiveness - and how to become assertive.
I read in a critical moment of my life, and was shocked to read exactly the problems I was suffering from. After finishing, I feel I have the power and the ability to take responsibility of my life and happiness. I am not blaming others any more for what happened in my life. My life is mine again.
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on 11 August 2013
Yes, this book does what it promises to do, and gives good guidelines on how to achieve "win, win" in many specifically described situations. Its specificity is one of the strengths of this book, which gives clear guidance in plain language, avoiding jargon. If you feel you are not assertive enough, this book could change your life.
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on 27 April 2013
This book is an inspiring and empowering "how to" for anyone desiring an immediate boost of confidence and self-control. The authors present their expert opinions in a straightforward but reassuring tone. Believable case studies are not too lengthy or frequent. An invaluable tool kit to keep on hand for those inevitable relapses. Glad I bought it.
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on 13 April 2016
great book, found very helpful, try to use it's advise and adjustments in life.
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on 20 November 2013
This is an amazing book.

Well written, simple, easy to understand, clear and practical.

If you're having trouble with anger management, being assertive, bullying etc. this book is gives clear techniques to succeed.
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on 11 June 2016
Very good
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on 11 April 2016
This is a really helpful book. Clearly written and easy-to-follow with practical exercises. I liked the authors' style so much that I got in touch with them and I'm having some one-to-one Facetime sessions with Sue. Highly recommended.
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on 26 January 2016
help me with my job
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on 29 March 2016
Well, worth every penny.
If you are a person that wants to change, then this, is, the, book!
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