Top critical review
As a Japanese, I thought what starbucks offer to the customers is just a regular service...,
on 11 March 2015
As a Japanese, I thought what starbucks offer to the customers is just a regular service.
However, many blue collar workers seem to be frustrated, disappointed or bored in their life
in the US so the difference must impressed Mike. Now it makes sense the mechanism. Starbucks
respect their employee and offer them a lot to make their life better such as medical insurance.
Therefore employees can happily work and as result it brings in more customers.
While I read, I was dying to have a strong starbucks dripped coffee and sweets. This story
would definitely make you feel that way if you love coffee.
This isn't just a calm and peaceful story. I thought Mike is a victim of over much capitalism which
is created by a "Privilege" like him. Getting rid of an old man who faithfully worked for the company
in the past but no more new idea is often better for economy but this kind of society won't sustain.
One thing I didn't understand is resister closure. Starbucks allowes workers up to 5 dollars error
but Mike twice made more than 5 dollars error and when he made it 3 cents error, he was really happy.
I suspect Americans are not good at counting money. Making error is not common here in Japan
and I've almost never had error on this.
My favorite part is that Crystal stroke down Mike when he got upset that a homeless without purchasing
used the rest room. Her philosophy is that anyone who entered into the store is customer. In Paris, I had to
show the receipt to get the key for the rest room. I hope all the Starbucks have same philosophy as Crystal.
This is just another story but I'd say hearing that an old man who dropped down his life found the reason
for living would never make you feel bad. You'd definitely have happy feelings by reading it besides your coffee.