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Customer Review

Reviewed in the United Kingdom on 29 November 2020
While you can’t fault these boots for comfort, the whole reason for buying Gore Tex lined boots is that they should keep your feet dry and these failed miserably in that respect. Within three months of moderate use, the left boot was letting in water at the forefoot, and a month later the right boot started to leak near the heel, which is an unusual place for a boot to leak.
You might say that you would be protected by the Gore guarantee which for for footwear covers you generally for a year reasonable wear and tear. However the problem with buying directly from Amazon is that you have virtually no comeback in a situation like this when you are outside the 30 day returns window and have discovered a fault with a product. This time I was tempted by the Amazon price, and am now stuck with a pair of leaking boots covered by a guarantee that is impossible to invoke. Next time I will pay a bit more and buy from a human being that I can go back to if I have a problem.
I have had other Merrell boots and shoes in the past and have been very happy with them and they suit my feet. If you are paying a premium for Gore Tex lined boots to keep your feet dry, don’t bother with these. Or if you do, get them from a proper shop that you can go back to if you have a problem with them.
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Product Details

4.5 out of 5 stars
4.5 out of 5
2,155 global ratings