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Customer Review

Reviewed in the United Kingdom on 20 October 2020
These hot rock Karrimor shoes are comfortable but they fall apart after minimal wear.
Sports direct have refused a replacement pair or refund.
They have stated I have to prove a manufacturing defect by getting them inspected by an independent shoe inspection specialist and sending them the report.
I feel this is unreasonable.
I purchased these at the end of February this year.
I only began wearing them in August.
Two months later after light use the sole has separated from the upper on one shoe.
This is the second pair I have owned to have failed this way.
I did not return the first pair or leave a review as I assumed perhaps a single quality control issue.
I don't think they are fit for purpose as described.
I would not deal with Sports Direct given their customer service standards.
Customer image
1.0 out of 5 stars Not fit for purpose. Avoid Sports Direct
By Phil McAnn on 20 October 2020
These hot rock Karrimor shoes are comfortable but they fall apart after minimal wear.
Sports direct have refused a replacement pair or refund.
They have stated I have to prove a manufacturing defect by getting them inspected by an independent shoe inspection specialist and sending them the report.
I feel this is unreasonable.
I purchased these at the end of February this year.
I only began wearing them in August.
Two months later after light use the sole has separated from the upper on one shoe.
This is the second pair I have owned to have failed this way.
I did not return the first pair or leave a review as I assumed perhaps a single quality control issue.
I don't think they are fit for purpose as described.
I would not deal with Sports Direct given their customer service standards.
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Customer image
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Product Details

4.5 out of 5 stars
4.5 out of 5
464 global ratings