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Disappointing first coffee machine
on 2 August 2017
This was my first foray into a coffee machine at home.
Initially for the first 20 cups (cappuccinos) it was a great success, the espresso shot came out piping hot, at a good pressure and with a nice thick crema. Then the machine started to dispense the coffee in a slow pathetic dribble with no crema at all. At first I thought I was doing something wrong but with a little investigation I realised that the machine was not working correctly.
I can understand a fault with the machine (it happens) however upon receiving a replacement the exact same thing happened!!! Only this time within the first 5 cups. Not to mention, the first 2 cups I tried to make the replacement the machine made a noisy racket for a good 30-40 seconds before any coffee was dispensed.
Oh and don't bother phoning the Morphy Richards troubleshooting helpline that is provided, utterly useless.
Will be staying well clear of Morphy Richards machines and just got a refund the second time.