This had numerous problems for me.
1. The mode function on the smartapp didnt work at all.
2. The timer function worked on the plug but said it had failed on the Android app.
3. The second time I tried the timer it worked on the plug again but said it had lost contact with the plug and i needed to reset it all again
4. I tried again manually triggering the switch but it failed completely saying the plug was offline.
5. I tried to reset it again which meant pulling the washer out again! This time it allowed me to control it for about an hour but when I tried it later it stopped again even after installing the updated app.
It is now going back and I am very annoyed as I was hoping to control the washer from work when my solar panels were in the sun....
UPDATE
Before I sent it back, I shopped around for another smart plug and in the mean time was contacted by the supplier several times., They tried to get me to help with diagnosing problems with the device. They were persistent but very polite.
After providing the mac address for the device and doing some more testing, where it seemed to work more regularly, they told me that the app doesn't work when setting up the timer away from your home wifi, but otherwise it works OK. I tried it several times over several days where I set up the timer from home to switch on the plug when I was at work and this seemed to work.
They are working on resolving the issues with the app and hoping to get out the next version soon. I installed the last update from the app on my Android phone, the google app store didn't have the latest version in it. I will try to update this once the updated app is available. Raising to 3 stars for now.
| Brand | marsboy |
|---|---|
| Product Dimensions | 10.31 x 3.71 x 6.3 cm; 108.86 Grams |
| Item model number | S20 |
| Manufacturer | marsboy |
| Series | S20 |
| Colour | white |
| Are Batteries Included | No |
| Item Weight | 109 g |
| Guaranteed software updates until | unknown |
