Top critical review
24 February 2019
What a big load of tush. Do not buy this product.
For a start, it fails at it's individual things. The tablet has old specs, is slow, has trouble handling going in to the settings page or recent apps list let alone other apps, and the "Smart Tab P10" app is the most useless crap ever. Expecting it to be a guide or to help me fix problems, it's just 6 videos. The first one, named "2-in-1", literally is just a video of the product rotating and lasts 10 seconds. Serious? I can already see the product I am already using! Most of the time Alexa doesn't respond, the notification and menu bars glitch out, and if you go in to your recent apps and clear all, it also clears Alexa and it has to restart, interrupting the screen and making sounds as it reconnects to Bluetooth. The only good thing is there isn't too much bloatware, but not like the tablet can run it all anyway!
Then the dock... cheap! I already had a first generation Echo Show and the speaker in that is better than this. I was expecting decent audio quality but it's worse than what I had and honestly, it surprised me how bad it is. It is very tinny and while I don't expect thundering bass, here there is none at all. I didn't have extreme expectations but was expecting more than this. The design is a bit odd with a handle on the bottom, and the buttons on the right. If you're OCD or like the look of things centered, then don't get this. Alexa doesn't seem to work without the tablet - so you cannot use the dock as an Alexa device without a screen like regular Echo dot, at least not in my experience. The only good thing here is the dock goes loud, but the steps between each volume nudge are very significant so it's very difficult to find a good volume. Sometimes it will be too quiet and the next step up is too loud.
When you combine the two, my unit didn't respond to me calling Alexa at all. Then sometimes it does, then it will go back to not answering me. Bluetooth disconnects as soon as you lift the tablet out of the dock with no option to change that feature. Still cannot call Alexa on the tablet or the dock when they are seperated. The glitching and poor implementation between the tablet, Alexa and the device continues, if I can get any response from it at all. Again, the inability to listen to something on the dock and then have that interrupted when you take the tablet off is annoying. I understand the idea and intentional behaviour, but why no option to change it? Honestly this unit is useless and I will be sending it back. Not worth it.
I am running on the latest firmware and software updates, have restarted both devices, undocked and redocked, and have ensured settings are correct. I am an expert computer user so I am positive that these issues are device flaws rather than a problem with the user. Please, do not get this device. It looks like Lenovo are paying Amazon a hefty license fee or something, then had £50 to make the devices, lol.