Top critical review
Great product - unfortunately poor condition and missing pieces
18 June 2018
I absolutely love the product - my husband has one and we bought a smaller one for my daughter. It truly does keep a drink cold for 24 hours (we have not yet tested heated drinks). The reason I have only rated it three stars is unfortunately mine arrived with a mouldy wooden lid and missing the straws and pipe cleaner which was extremely disappointing. As I am unsure how to request a replacement through Amazon I have requested a refund and will reorder and hopefully receive a product in better condition. I would recommended the product but be wary on receipt and check that you receive all the pieces and that the product is in good condition.