Top critical review
Nice product but with a worthless germination guarantee
21 March 2018
A great product for indoor gardening and especially useful for growing a readily available source of salad greens on your kitchen worktop. No problems with the unit so far. However, if you're in the UK don't expect the promised 'guaranteed' replacement for any pods that fail to germinate. It's taken us two months so far and there's still no sign of a replacement for the one pod that failed. We've been told that replacements come from their warehouse in the US but apparently they don't ship overseas so the 100 percent germination guarantee is worthless.
I would give the unit itself three stars as I do like and use it but the customer support and 'germination guarantee' leave a lot to be desired so it loses one star on that account.