Top critical review
17 people found this helpful
Check all of the parts for completeness
on 8 April 2016
This item is just what we wanted for our conservatory. The assembly is very easy but requires two people as it is large and unwieldy to handle. Unfortunately having assembled it there was a part missing on one if the back rests and we noticed that the colours shades of the cushions don't match. This is not a drama but after sales service from Allibert is extremely slow / non existent. Amazon have provided a partial refund which we accepted because I didn't want to go through the process of dissassembly as I could foresee considerable problems as many of the connections are snap fit. With regard to the part missing, we did check all of the parts to see that they were in the packaging but unforunately it was a small section of the corner of the seat assembly which we had not noticed was missing until we had completed the assembly.