Top critical review
One person found this helpful
Maybe I was very unlucky.
on 29 May 2016
The PC arrived very, very well packaged but the case was badly scuffed and broken.. I can live with that.
The blurb sheet that comes with the computer is written in very poor English. I can live with that..
It arrived with the programs, data and video files on it from the previous owner. It had not been wiped and Windows had not been reinstalled. The vendor told me that an old disk image must have been used by mistake. Yes, the vendor keeps Windows disk images made by previous owners, (including all of their files and software), and a new member of staff accidentally installed it on the computer they sent to me.I didn''t believe it but I needed a working PC for my project..
The computer would not update, Windows 7 was broken and I had to contact the vendor to send the DVD of Windows. Dell uses proprietary disk images that you cannot download from Microsoft.and a DVD did not come with the computer.You are supposed to be able to reinstall from the restore partition but as mine contained a backup of the previous owners system I could not do that.. The vendor responded very quickly and sent the DVD of Windows 7 for which I am grateful. I re-installed Windows 7 then upgraded to Windows 10. The PC upgraded to Windows 10 with no problems.
These Dells are work horses. You are unlucky if they break.Maybe I could have sent it back at their expense but I did not need that aggravation.. You may well be more fortunate than me but you may not. Good response from the vendor but if you have no idea of what to do with a broken computer you will be out of luck and have to send it back. Distance Selling Regulations says that this is at their expense.
If you get a good example of these Dell PC's you will have a good PC for surfing the net and office work .It should update to Windows 10 as long as you do it BEFORE 26th July 2016.