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on 6 April 2017
I purchased this computer thinking it was a good deal for a refurbished computer that I would use occasionally for writing documents etc and doing some light internet browsing. Mainly I bought it as a computer to use to print documents, archive and save photo albums etc. When I purchased the computer I was abroad for a few months so when I arrived home and finally got to unpackage and set it up the 6 month warranty had already expired. No problem, I thought as it was quite cheap anyway and as long as it worked I wouldn't need the warranty. I thought it would be fine as I had read good reviews from other buyers.
The first thing I noticed when I opened it was that the plastic casing for the CPU was cracked on one side like it had been dropped and there was also damage on the metal part of the casing like someone had jimmied it open with a crowbar. Now, I didn't expect it would be in perfect condition, being refurbished and all, but this looked as if it had been thrown around and generally beaten up.
I went ahead and plugged everything in and went to start it up and there was a loud bleep and a few LEDs flashed on the front of the CPU. The internal fan got very loud (not a healthy sounding noise) and the LEDs continued to blink. Meanwhile there was no input detected on the monitor and it went into standby after 10-15 seconds. The loud noise from the CPU continued and I was unable to turn it off by holding in the power button. I unplugged the whole thing and left it to settle down. I tried again about a week later with the same result and again on another occasion with no improvement. I considered taking it into a repair shop but I have been quoted £60 for a diagnostic in most places plus the price of whatever repair or new parts are needed. I didn't think it would be worth it as I payed £75 for the whole set up to begin with and i would need to spend another (at least) £75 just to have it turn it on for the 1st time.
So I payed £75 for this computer and it was delivered to me already broken. I read before I purchased that these refurbished computers had been thoroughly tested before dispatch. This is obviously not the case. Now Im stuck with a computer that doesn't work, which is out of warranty that i cant get fixed because its not worth the money.
Extremely disappointed all round.
I would have gave this zero stars if I could.
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on 3 December 2016
My five year old loves minecraft and creativerse we set him math building tasks to complete using the games so he loves the interaction. We decided to buy him a cheap computer and upgrade it if needed to play the games. The graphics card in this does not seem to want to upgrade software due to it being a Dell machine and the drivers are not compatible with the upgraded operating system on the machine. So we purchased a new hard drive (Kept the old drive with all the software on just in case) We did a fresh install of windows and bought an old graphics card from an auction site. this was still a lot cheaper than building him a pc and it worked. He loves it and it runs what he needs. I have give my purchase 5 stars because it was exactly as listed and does what it was expected to do. I knew we would have to tinker with it to play more demanding games that is not the sellers fault lol. The wireless dongle worked even directly after a fresh install of windows the monitor is great. One downside we did get a laptop power cable instead of the three prong cable needed but we had plenty knocking around so was not worth any distress. Thanks
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on 26 April 2017
Really happy we had a problem the tower never worked but as soon as we contacted them . We were given a replacement tower & they took the tower that had the problem away without any problems . Well packaged , delivery came before the expected date. Would definitely recommend a package like this to anyone as they look after their customers
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on 9 March 2017
CD/DVD PLAYER DID NOT WORK RELACEMENT SENT NOW I NEED TO FIND SOMEONE TO FIT IT,USB PORTS ON SCREEN DONT WORK,ON SCREEN IT SAYS WINDOWS IS COUNTERFEIT BUT MACHINE DOES WORK AND I WONT DO ANY BANKING OR BUYING ON THIS MACHINE.
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on 14 April 2017
Really fast as described. Very cheap. It does comes with everything you need. Ready to use. Just open the box and enjoy super fast desktop for low price. I really recommend this PC
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on 29 March 2017
very good
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on 3 March 2016
Works fine downloaded Windows 10 1511 no problems. At £75.00 great. A bit slow for gaming.
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on 13 April 2017
Great computer for the price, only downer was the CD player did not work
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on 20 September 2016
Very happy with item
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on 3 March 2017
Worked, seems to be ok. what more can you say about a second hand computer !!!
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