Top positive review
443 people found this helpful
Saved me a fortune at Starbucks
on 26 July 2014
I love my Bosch Tassimo machine and on top of that, it was half price! There are a couple of points that would have been helpful to include in the instruction manual:
1. To operate the machine, turn it on using the side power switch, then open the lid and insert the new coffee pod before pressing start. It is essential to do this in the order stated or the machine will not work! I only found this out by calling the help line. In other words, do not insert a new coffee pod, then turn on the power switch as the machine will not have registered that there is a new coffee pod inside and it will not start up.
2. When opening the flip top lid (to remove or insert a coffee pod) it is important that the lid is flipped all the way back or it will not close (the lid kind of goes up and then back so it must be pushed both upwards and backwards).
3. If for any reason you need to remove a new coffee pod once it has been inserted, take great care when re-inserting it into the machine. If you misalign it and an extra hole is punctured in the foil, an unholy mess will result! This happened to me when I was struggling with the first problem mentioned above. The result was coffee powder and hot liquid everywhere - very messy! When used correctly, each pod should have 2 piercings in it (ie not 3 or more).
The product description & Tassimo website tells you that the machine also makes lattes, hot chocolate etc. Be warned this is using processed milk powder and personally I don't think they have perfected the taste of the processed milk just yet. Therefore I prefer to heat fresh milk in the microwave and add the Tassimo coffee to it.
Lastly, the product support for this machine is excellent - easy to get through on the phone and very knowledgeable, helpful staff. So if you do have any problems, you can rest assured they will be resolved. Overall I would definitely recommend this product.