Top critical review
7 people found this helpful
Not very user-friendly.
on 30 December 2013
Having already paid nearly £50 for the standard version which proved inadequate (see my previous review), I hoped to be able to give the Plus version at least 4*, as I would have done for the old Pinnacle Studio 12 Plus version. The customer support person said I should be able to install Studio 17 Plus on top of the standard version without removing it first. Don't believe it. On trying this, you get the message that all the files are already installed on your computer, and installation aborts. Adding to the stress, although the box and paper disc sleeve say Studio 17 Plus, the label on the disc is exactly the same 'Pinnacle Studio 17' without the 'Plus' and has the same product number as the basic version. This leads me to think it is the same disc, and that the Serial Number is the means of unlocking the other features, and that they could have charged a smaller fee for an upgrade rather than saying I had to purchase a whole new program ( via Amazon for £70) [Corel were charging £99]. So I removed the basic version using Control Panel, Programs, remove all the Pinnacle Studio 17 programs: Install Manager, Standard Content Pack, Score Fitter Vol. 1-2, and Title Extreme. It then installed, but on opening guess what ? - it looked exactly the same as the basic version with none of the missing features! Stress now mounting. Brainwave - check what Serial Number it is using, after all, it didn't even ask for one when installing. But where can you find this info? There's a little question mark button to the right of the tabs on the top left, click on that and select 'activate and register', and there it is. The Serial Number was that of the previous version I had just removed, but on entering the new one on the paper disc sleeve, lo and behold, all the missing features appeared.
Since then I have been using it to make three DVDs. The Title Editor is not as straightforward as that on Studio 12. Not only that, on closing the editor, the viewer screen is frozen and the only way to return to editing is to save, close and re-open the project. I have 16GB RAM, 4GB on the video card and an Intel i7 processor, son can't blame the system. I am awaiting a reply from Pinnacle on that issue. The other gripe is that when you detach a section of the soundtrack from the video in order to copy/paste it elsewhere or edit it, one cannot reconnect it again. It can become moved slightly out of sync. The detached track can be locked together with the whole video track, but that prevents any editing at all. The older versions allowed reconnection. There are so many features the average person would never use that it has become confusing. The other pain is the process for burning a DVD - it is far more confusing, with so many format options, than the older version of Studio.