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APPLE'S DROPPED THE BALL
on 18 September 2015
I'm happy to delete this comment if readers think it unfair - just comment and let me know and I will. When new my iPod would have got 5 stars, and it's still the most beautiful and elegant mechanism I own. But... several years on, iTunes (the software needed on your PC to make the iPod works) is just refusing to work with the iPod, so I'm now stuck with the tunes that are on my iPod and I can't change them. Before everyone tells me what to do, I've read all the blogs and Apple's own help-page on its website, and nothing has corrected the problem. I have the latest version of iTunes, I'm using an Apple cable, I've tried uninstalling and re-installing iTunes - still no good. It really was a fantastic piece of equipment but the online updates to iTunes messed it all up for me. The only recommendation I can make is that when Apple asks if you want to update your iTunes software that you don't. That's what messed it up for me. I haven't seen it stated as such but my guess is that Apple's iTunes no longer works with older versions of Windows (I have Vista, which is still supported by Microsoft, but not apparently Apple).
Other problems, apart from simply being unable to change the songs on the iPod are: iTunes simply refusing to open, no matter trying the five different ways of opening a programme; freezing of the laptop, freezing of the mouse, and many times having to restart my laptop by pulling out the power cable and unplugging the battery. I mean, for goodness's sake, it's 2015, not the 1990s when software would crash several times during the day. Perhaps if you're buying an iPod for the first time, haven't installed iTunes before, and are using the very recent Windows or Mac operating systems you may not have any problems - but, much to my regret because it is such a beautiful and elegant product, I simply can't recommend a product that now not only doesn't work, but scrambles my laptop too. Pity. Apple, with such dizzying aspirations you've dropped the ball in other areas. Steve Job would hate this I'm sure.
Perhaps when I buy a new laptop in a year or two's time the new Windows operating system will work OK with iTunes, but for now I'm likely to buy a non-iTunes MP3 player like a Sandisk, which doesn't rely on an iTunes programme to make it work (you just copy the files across as you would onto a USB stick, for example). A sad ending to a wonderful love affair.