Top positive review
726 people found this helpful
Hope this Helps
on 19 July 2014
This is a great piece of kit - but only if it is set up correctly.
Most people get a dual band router plug it in and never change the settings, they then get the extender plug that in, link it as per the simple instructions and away they go.
Any issues, problems with the original router are then just transmitted for a greater distance which then makes them think its the extenders fault - I bet 9 times out of 10 it isn't.
For those of you with problems connecting or dropping connections may I suggest the following?
The inherent problem with the new dual band technology is that not all our gadgets like it or can use it, such as older iPads, iPhones etc.
The fix is really easy and only takes a few minutes and can I suggest you give it a try?
Firstly go into your router settings and change the name of the faster channel only - I simply added a 5 to the end of the current name and turn of the auto switch option.
Then turn on your iPad, or whatever, and do a wireless search where you will find the original, which you will still be connected to, and also the new one with the new name. Connect to this new one, you will need your password, and your device will then see both the new channels and will automatically switch between the two as it feels necessary.
Older kit will only see the slower band and will be happy now because the router will not be trying to make it switch to the faster one so no more dropped connections.
Do this on all your devices and I think you will find them all a lot happier and it also gives you the choice of which band you want to connect to, the slower for better distance and the faster for speed but less distance.
Now you need to set up the extender to match, the easiest way is to download from the BT website a little program called BT Device Configuration Tool.
Plug in the extender and then run this program which will detect the extender and open up a configuration screen, just change the name of the faster channel on the extender to exactly the same as the router and job done.
It may sound complicated but it really isn't and I think you will find that having two channels being transmitted rather than one will make life a lot easier.
I hope this helps