Top positive review
5 people found this helpful
Beautiful hi-quality aquarium but arrived with one smashed glass
on 12 November 2013
Ordered this item two weeks ago, dispatched after 4 days and arrived after another 7 days (in estimate time). Price was nearly half-discounted and shipping cost was low. The aquarium is well made with hi-quality craftsmanship and comes with everything you need to set it up instantly (duo 24 w T5 lighting with timer and reflectors, heater inside Bluwave 05 internal filter -everything was in the box-). I must say that aquarium was shipped in original Ferplast cardboard box with no extra Amazon box in box, bubble/Styrofoam wrapping which is a minus. It is not possible to request/pay for extra packaging (is not available), so i think that getting one aquarium intact it's a bit of a gamble and luck (in my case shipping distance was almost 3000 km by truck). Customer service was 5 star as always and offered to refund me. Because I don't want to spin the wheel of fortune again, I'ved decided to buy this aquarium from local store and spend refunded money buying (from Amazon) extra aquarium hardware (non fragile).