Top positive review
One person found this helpful
6 Star Product, 3 Star Customer Service
on 16 October 2015
Sound Quality you need to hear to believe!
The bass is clean and heavy
The highs are crisp
The headband and ear-cushions are comfortable for prolonged-sessions
The customization options are fantastic! (although be warned - see below)
A tad pricey
The initial cable is really short (about an arms length)
The '6 Star' customer services are hit and miss (see below)
The customizations, if you buy new plates from their website, can be almost as pricey as the headset itself
After a few days of testing this headset out I can honestly say: Wow. I've owned plenty of headsets in my time, specifically 'Gaming Headsets'. I will never look back. This headset is by far the best audiophile experience for below £300. Unfortunately, their customer services aren't quite as fantastic. I tried to purchase new plates to customize my M-100, but the image was too detailed for 3D printing, which is fair enough. They then asked if I wanted to change to aluminium plates for the same price. I initially said yes, until I realized the aluminum plates are $25 cheaper than the 3D plates. I asked for a refund of the difference and, with a fairly rude reply, they've passed my info onto the 'appropriate department'. Cheeky people.
This may have just been an unfortunate experience, so don't let the above comment stop you from buying if you're after something spectacular. Just be sure to buy the Boom Mic too. It adds a good meter of cable and the quality of speech is fantastic! As in, mind blowing. Very clear and crisp.