Top critical review
6 people found this helpful
Decent Scans But Liable to Break - Quickly.
on 25 August 2014
The first thing I noticed after a very easy Setup was the scanning carriage is very noisy, like it's being pulled along on an old rusty chain. However, fairly decent scans were achieved after tinkling with the settings and I was happy with the results. Unfortunately, that noisy chain was a portent of doom and after a few weeks and less than 100 scans the carriage refused to return to its starting position, rendering the scanner completely useless. Disconnecting it or re-installing the software didn't solve the problem which was a hardware issue. There's no reset button, so I checked online for a solution only to discover that this appears to be a common fault with this particular model and would have needed a return to manufacturer for repair. I was not prepared to do this for something which was still brand new. Great shame because affordable A3 scanners are hard to come by. Amazon dealt with the return and refund super-efficiently, taking some of the woe out of my huge disappointment. In the long run I suppose you get what you pay for. It means I'm going to have to pay a lot more if I want something reliable, but it's better than having a big chunk of plastic sitting on my desk that does nothing.