Top critical review
6 people found this helpful
Casemate Animal Shaped Clip-On Case Cover with Footprint Charm for iPhone...
on 28 December 2013
I originally gave this item a very good review as it looked and felt the part, however just a few months down the line the product has proven to be of very poor quality.
It was purchased for my daughters brand new Iphone and i thought at the price and the brand name it would be of good quality and would carry a 1 year warranty.
However last week the phone literally slipped out of the case and was badly damaged as the case has stretched totally out of shape and does not fit the phone properly any longer... this is despite light use and never being removed from the case..
After contacting George and Freddie the Amazon retailer i was informed the warranty was only 90 days and to contact Casemate the makers which i did.
Please return the item to the original reseller for a refund or exchange.
We are unable to assist you in returning an item that was not purchased on our site.
If you purchased the item(s) from an authorized reseller or distributor and the product is defective, please return the product to the reseller for an exchange or refund.
If you are unable to obtain an exchange, you may contact our Customer Service Team for instructions on filing a reseller warranty claim.
Ok the item was only £10 but the Iphone would have far better protection from a £2 gel case like i fitted on my own iphone 2 years ago and is still going strong!.
Please be aware when buying via Amazon sellers to check warranty and return terms,you may not be getting what you think your getting... product or service wise.