Top critical review
36 people found this helpful
A poor effort for Brabantia!
on 30 January 2011
I purchased my 1st bin in November 2010 after getting fed up of the smells coming from my old lift off top one. This seemed like the perfect solution, keeps smells in, nice and slim, 10 year guarantee and best of all it is a Brabantia, the best know name in the market.
The lid catch first went wrong at the beginning of december so I ordered a replacement, then another one 2 weeks later and then another one 3 weeks after that! Finally I'd had enough and thought our bin must have a fault with it so I returned it for a replacement. The new one has been used for exactly a week and the same problem is starting all over again!
The catch is very tempremental, it will fasten time and time again and then for no reason at all it wont, but leave it open for 10 minutes and it will fasten again!?!?
I found today that if I readjust the catch from the back it will start closing again, I will give this one another few days but if it carries on it will be returned for a refund this time and a pedal bin purchased instead, at least you can rely on them!
A very poor quality issue on Brabantias part if you ask me, it seems to be a unioversal problem and although you can get replacement catches easy enough you shouldn't be having to replace a catch for at least a year I would say!
FOLLOW UP: I have now admitted defeat with this bin and am sending it back to Amazon for a refund. It went the same way as the other one, I wouldn't expect this from an expensive bin! Nevertheless I have replaced this bin with another Brabantia one but this time a pedal version and at half the price!