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One person found this helpful
Mine never really worked
on 27 May 2017
I am quite disappointed with my Sonicare, initially it worked well but after only a few months I began to experience issues.
It is temperamental, sometimes works, sometimes doesn't. It seems to matter at which angle I hold the toothbrush as it will otherwise switch off or provide very little power insufficient to brush ones teeth. Sometimes it will just turn off without me moving it, it will stop working if I press it against my teeth no matter how gently. I had my Braun for 13 years without issues before 'upgrading.' I would have thrown it out would I have not had bought a vast amount of toothbrush heads. I still try to use it sometime but often end up furious and just using a run of the mill manual brush.
I am also annoyed that I waited so long and did not contact Philips in the warranty period, I always thought surely performance will return back to normal and also I did not really look forward to the hassle, big mistake!