Top positive review
One person found this helpful
WIPES AMAZING, AMAZON SERVICE DISGUSTING!
on 12 October 2013
These wipes are brilliant! However, do NOT order via Amazon, get them from a decent supplier who won't take two months to tell you they are not coming. This is a product that parents and carers NEED.
I spent two weeks emailing back and forth, each time told different information: They told me it was at the depot. I was even told by one Amazon representative that they had personally called the delivery people and that the product would arrive that day. Of course it never came. The quotes below are all clearly lies as now they say they don't even have any in stock.
In the meantime I was having to spend money on more expensive wipes and not the ones I wanted as you just can't do without them, totally defeating the point of this order.
Just some of the responses past the delivery date (which incidentally became a lot later than originally advertised)... Do you feel my frustration?
5 Oct "Your order is still in transit..."
8 Oct "I've checked your order and recent tracking information states that your order is out for delivery today. Rest assure that your order will be delivered within today."
9 Oct "I have checked on your Order No: 026-3126601-1433961 and I can see that the current tracking information shows that your parcel is available for collection at the carrier's depot."
9 Oct "To makeup for the inconvenience, I've submitted your request to the carrier and they'll reschedule your delivery on October 10, 2013."
11 Oct "I've now contacted directly on your behalf and asked them to deliver the parcel today with higher priority and they promised that they will surely deliver the parcel by close of today."
12 Oct "Unfortunately, at the moment, "Nature Babycare Eco Sensitive Wipes - 10 x Packs of 70 (700 Wipes)" is unavailable..."
Oh, and then they had the cheek to send me an for the wipes saying "Never run out of Nature Babycare..."