Top critical review
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We need to know where they are made.
on 11 February 2013
Crocs are great. I wear them almost all the time. In winter I use good Merino wool socks and they're just fine in all but really rainy weather. I wouldn't use them for climbing rocky mountains, or for walking in really wet, muddy fields, but for everyday use at work or play they are great.
BUT. Buying mail order like this is a lottery. You would think they would be identical no matter where in the world they are made, and indeed that must be the intention, but it turns out that is not the case. (Other buyers online say the same thing too.) The pair I've been using over the last year-and-a-half I bought in a local shop. They were black and said 'Made in Italy' on the sole. The size M9/W11 fitted me just right. This time I bought two pairs - a black pair and a 'chocolate' pair. The 'chocolate' pair were 'Made in Italy' and are a perfect fit. They feel just about the same as my existing pair, although slightly tighter due to being new. The black pair on the other hand say 'Made in Mexico' and are smaller. Not measureably shorter or narrower exactly but much tighter over the instep. Just felt wrong. I checked the picture on the Amazon listing for the black ones and the picture actually says, 'Made in China' so I guess it's a bit random which ones you will receive.
I somehow doubt that anyone at Amazon will be able to tell me where the various styles and colours are actually made, so I'm not sure I would buy them from Amazon again. They do offer FREE RETURNS, but I'm in the process of returning these and it is a bit of a pain. You have to pay the postage first and then they (hopefully) will refund that eventually. It is a little unclear from the system whether they will actually refund. (I've been getting different messages about that at different stages of the process. Amazon have usually been quite good in this regard in the past.)
(Update: Amazon refunded the postage without a problem.)
Unless Amazon can discriminate and tell us where the shoes are made (people with narrower feet may actually prefer the Mexican ones) then I'm going to be buying in future from smaller suppliers whom I can phone and ask what is written on the soles.
(Update: I just ordered some of these elsewhere. A bit more expensive from a smaller company of course but they were able to check that they had the ones I wanted in the 'Made in Italy' version and ensured that I was sent those. Not the super-cheap Amazon price but I'm happy to pay £5 more and actually know what I'm getting.)
Oh, and the 'chocolate' colour is not the colour of any chocolate I've ever seen. In fact, if you are ever offered chocolate this colour you should not eat it under any circumstances. The colour is more like khaki green/grey, or an olive colour perhaps. It's an OK colour. In fact I quite like the colour. I'm just puzzled that they chose to call it 'chocolate'.